Dispute Status

Primer notifies you with a DISPUTE.STATUS webhook that will provide information on retrievals, disputes (also known as chargebacks), and preabritration filings.

This notification is supported for processors Adyen, Braintree, Checkout.com & PayPal.

The DISPUTE.STATUS event can be used to proactively communicate with customers, issue refunds, send disputes to risk tools, or to proactively defend disputes.

The DISPUTE.STATUS event is currently in an open beta stage, as we continue to add more processors.

Learn more about managing disputes at Primer.